Compared to some other economic regions in the world, the Nordic economic zone only have a quite small number of commercial banks operating in the area and just a few of them mainly focuses on corporate/business banking. Still there are enough different options to choose among, to make some kind of objective ranking relevant. We feel that one of the best ways to compare banks is to look at what the customers say about their services.

Since 1989 the EPSI Rating Group and SKI – Svenskt Kvalitetsindex have conducted banking & financial services market research measuring consumer satisfaction in Sweden. This is a great way to compare and assess the banks actual service performance. One of the areas put under the microscope is corporate banking, where banks are ranked 1 to 100 based on business customer satisfaction.


Find Top-ranked business banks 2018 based on country:

Rankings in Sweden 2018

Ordered from highest to lowest rated. Percentage changes from the previous year are shown in parentheses. the Average rating for Swedish business banking 2018 is 63.9/100. Sparbankerna was selected best business bank 2018 by the Swedish customers earning a top score of 73,2 which is 6,2% result improvement since 2017.

Sparbankerna 73,2 (6,2%)
Länsförsäkringar bank 72,8 (4,0%)
Handelsbanken 67,7 (0,3%)
Other smaller business banks avarage 67,6 (-4,7%)
Danske Bank 66,6 (9,5%)
Avarage 63,9 (3,4%)
SEB 61,9 (-0,5%)
Nordea – About 200.000 companies as consumers in Sweden. 58,7 (9,5%)
Swedbank 56,6 (-0,7%)

 

Rankings in Denmark 2018
Sparekassen Kronjylland was selected best business bank 2018 by the danish customers earning a top score of 72,9 which is 3,4% result improvement since 2017. However the best consumer business banking in Denmark is one of the smaller banks found in the category “other banks” scoring an average of 73,5. the Average rating for Danish corporate banking 2018 is 69,8/100.

Other smaller business banks avarage 73,5 (-0,3%)
Sparekassen Kronjylland 72,9 (3,4%)
Sydbank 71,9 (3,9%)
Handelsbanken 71,8 (-0,7%)
Jyske Bank 70,8 (7,6%)
Avarage 69,8 (1,7%)
Danske Bank 68,8 (-4,6%)
Nykredit Bank 66,5 (5,7%)
Nordea 64,9 (10,9%)

 

Rankings in Finland 2018

Handelsbanken was selected best business bank 2018 by the Finnish customers earning a top score of 79,1 which is 0,3% result improvement since 2017. the Average rating for Finnish corporate banking 2018 is 72,7/100.

Handelsbanken 79,1 (0,3%)
Other smaller business banks avarage 79 (-0,4%)
Säästöpankki 78,6 (0%)
OP 73,1 (-7,6%)
Avarage 72,7 (-5,7%)
Nordea 68,1 (-6,8%)
Danske Bank 70,8 (-6,2%)

 

Rankings in Norway 2018

Sparebanken Sør was selected best business bank 2018 by the Norwegian customers earning a top score of 73,2 which is 6,6% result improvement since 2017. the Average rating for Norwegian corporate banking 2018 is 72,7/100.

Sparebanken Sør 73,2 (6,6%)
Eika Gruppen 72,4 (3,1%)
Sparebank 1 Gruppen 72,1 (0%)
Handelsbanken 71,5 (-1,4%)
Other smaller corporate banks 71,1 (-0,3%)
Danske Bank 71 (2,2%)
Avarage 69,9 (0,9%)
DNB 68,6 (-0,3%)
Sparebanken Vest 67,5 (0%)
Nordea 63,6 (1,9%)